​We are currently looking on behalf of our Client for a Sales Team Administrator.

Our client, who is a leading manufacturer of products used predominantly in the scientific sector is located on the outskirts of Bury St. Edmunds. They are now expanding their sales team and looking for an experienced and friendly Sales Team Administrator, to play a key role in driving growth and building strong customer relationships.

This Sales Team Administrator role is full-time, Monday – Friday with working hours 09:00 – 17:30.

Main responsibilities:

·        Maintain strong customer relations through email campaigns and sales-related activities.

·        Provide accurate and timely quotations to customers for products and accessories.

·        Support customers with inquiries, rerouting them to the appropriate department /responsible person where necessary.

·        Regularly monitor the CRM system to identify current and past opportunities, promoting relevant products to customers.

·        Assist the wider sales team with ongoing tenders and sales administration tasks.

·        Help generate leads for both short- and long-term sales opportunities.

·        Keep accurate customer contact records within the company CRM system.

·        Engage with the existing customer base to gather reviews, case studies, citations, and referrals.

Personal Specification:

·        Highly self-motivated, proactive, quick learner, and organised.

·        Positive, can-do attitude; friendly, creative, and focused.

·        Strong written and verbal communication skills.

·        Proficient in the full Microsoft Office suite.

·        Ability to maintain accurate customer records.

·        Strong problem-solving abilities with a customer-focused mindset.

·        Keen attention to detail and accuracy when completing tasks.

Desirable Experience and Qualifications:

·        Qualification in Customer Service and/or Sales.

·        At least 1 year of experience in inside sales or administration.

·        Experience using a CRM system to maintain customer records.

·        Proficiency in Microsoft Windows, Excel, and Outlook.

·        Genuine interest in pursuing a career in customer service and sales.

·        Level 3 qualification in English or Science-based subjects.

Salary and Benefits:

·        £25,000 - £28,000 per annum, depending on experience.

·        40 hours per week – On-site.

·        25 days annual holiday + bank holidays.

·        Pension enrolment according to government guidelines.

·        Opportunities for growth within an expanding business and sales team.

·        Free, secure on-site parking.

This Sales Team Administrator role offers an excellent opportunity to join a well-recognised business with an ever-growing workload. This is a fantastic opportunity to expand your sales skills and excellent customer service in all interactions.

If this Sales Team Administrator role sounds of interest to you, then please do not hesitate to contact us or click apply. Crem Recruitment Ltd. acts as an employment business for the supply of temporary workers, and as an employment agency in recruitment for permanent roles.